1. Acceptance of These Terms
These Terms and Conditions govern access to and use of the Northbrookcollective website and any enquiry, reservation-request or informational feature made available through it. By using the website, a visitor agrees to these terms. A person who does not agree should discontinue use.
The website is operated by Northbrookcollective Hospitality Inc. from 145 Wellington Street West, Toronto, ON M5J 1H8, Canada . These terms do not replace specific venue rules, regulatory requirements, reservation confirmations or notices supplied during an in-person visit.
2. Informational Website Only
The website describes a physical restaurant and casino destination and provides general planning information. It does not provide online casino games, remote wagering, betting accounts, deposits, withdrawals, financial transfers, cryptocurrency services, bonuses or guaranteed outcomes.
Content is provided for general information and may not reflect real-time availability, operating conditions, game availability, menu availability, access restrictions or service interruptions. Visitors should confirm important details before travelling.
3. Eligibility and Casino Age Restrictions
Access to casino areas is restricted to individuals who meet the legal minimum age in Ontario. Valid government-issued identification may be required. The operator may refuse or remove access where age, identity, eligibility, safety or regulatory requirements are not satisfied.
Restaurant access may be subject to layout, time, event and licensing conditions. A reservation enquiry or website interaction does not guarantee admission to any restricted area.
4. Reservation and Visit Enquiries
Submitting a form or email creates an enquiry only. A reservation or service arrangement is not confirmed until the company provides an express confirmation. Requested dates, times, seating, group arrangements and accessibility accommodations remain subject to availability and operational feasibility.
Visitors are responsible for supplying accurate contact and planning information and for reviewing confirmation details. The company may request clarification, impose reasonable deadlines or cancel an unconfirmed request if required information is not received.
5. Acceptable Conduct
Visitors must use the website lawfully and must not interfere with its operation, attempt unauthorised access, introduce malicious code, scrape content in a manner that burdens the service, impersonate another person, submit deceptive information or use the website to harass staff or other individuals.
In-person guests must comply with applicable law, venue rules, staff instructions, security procedures, responsible-gaming requirements and standards of respectful conduct. Threatening, abusive, discriminatory, fraudulent or disruptive behaviour may result in refusal of service or removal.
6. Responsible Participation
Casino participation is optional entertainment and must not be treated as a source of income or a way to recover financial losses. Guests are responsible for setting personal time and spending limits and for stopping when participation is no longer affordable or enjoyable.
The company may provide information about breaks, self-exclusion and support services. The availability of information does not constitute medical, financial or legal advice. Immediate safety concerns should be directed to appropriate emergency or professional services.
7. Identification, Security and Compliance
The operator may conduct age, identity, eligibility and security checks as required by law, regulation or venue policy. Identification presented in person must be genuine, current and acceptable for the relevant purpose.
The website contact form must not be used to transmit copies of identification documents, financial credentials or payment-card data. If verification is required, the company will explain an appropriate process.
8. Accuracy and Changes to Content
The company aims to keep website information clear and current but does not warrant that every statement is complete, error-free or continuously updated. Images are illustrative and may not show the exact configuration available on a particular date.
The company may correct errors, update content, change opening hours, adjust services, modify access conditions or suspend website features without prior notice where reasonably necessary.
9. Intellectual Property
Website text, branding, layout, graphics, icons, photographs, code and other content are owned by or licensed to the company and are protected by applicable intellectual-property laws. Limited personal viewing is permitted for ordinary informational use.
No content may be copied, republished, sold, modified, reverse engineered, used to create a confusingly similar service or exploited commercially without prior written permission, except where applicable law expressly permits the activity.
10. User Communications and Submissions
A person submitting an enquiry represents that the information is accurate, lawful and supplied with authority. The sender remains responsible for the content of the message and must not include unlawful, infringing, threatening or highly sensitive material.
The company may use the submitted information to respond, administer the request, maintain records, protect security and comply with law, as described in the Privacy Policy.
11. Third-Party Services and References
References to transport providers, regulators, support organisations or other third parties are provided for convenience and do not constitute control, endorsement or a guarantee of availability. Third parties operate under their own terms and privacy practices.
The company is not responsible for third-party outages, statements, services, security or content. Visitors should independently assess third-party information before relying on it.
12. Website Availability and Security
The website may be unavailable due to maintenance, hosting issues, security events, network failures or circumstances beyond reasonable control. The company does not guarantee uninterrupted or error-free access.
Visitors are responsible for using suitable devices, software and security practices. The company may block or restrict activity that appears malicious, automated, unlawful or harmful to the service.
13. Disclaimer of Warranties
To the maximum extent permitted by law, the website and its content are provided on an “as available” and “as is” basis. No representation or warranty is made regarding continuous availability, fitness for a particular purpose, non-infringement or the outcome of a visit enquiry.
Nothing in these terms excludes warranties, conditions or consumer rights that cannot lawfully be excluded.
14. Limitation of Liability
To the maximum extent permitted by applicable law, the company is not liable for indirect, incidental, special, consequential, exemplary or punitive loss arising from website use, inability to access the site, reliance on general content, third-party services or unauthorised activity outside the company’s reasonable control.
Where liability cannot be excluded, it will be limited only to the extent permitted by law. These limits do not apply to liability that the law prohibits the company from limiting, including liability for intentional misconduct where applicable.
15. Indemnification
To the extent permitted by law, a user agrees to indemnify the company against third-party claims, losses and reasonable costs arising from the user’s unlawful website use, infringement of another person’s rights, fraudulent submission or material breach of these terms.
This clause does not require a consumer to indemnify the company for the company’s own negligence or conduct where such an obligation would be unlawful.
16. Privacy and Cookies
Personal information is handled according to the Privacy Policy. Browser storage and consent choices are described in the Cookie Policy. These documents form part of the website terms by reference.
A visitor should review both documents before submitting personal information.
17. Suspension and Termination
The company may suspend or terminate access to the website, reject an enquiry or restrict future contact where reasonably necessary to protect safety, comply with law, investigate misuse, prevent fraud or address a material breach.
Provisions that by their nature should survive termination—including intellectual property, disclaimers, liability limits and dispute provisions—continue to apply.
18. Governing Law and Disputes
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law principles. Courts located in Ontario will have jurisdiction, subject to any mandatory consumer forum or statutory right that applies.
Before commencing formal proceedings, the parties are encouraged to attempt good-faith resolution by written notice, unless urgent relief or a statutory deadline requires immediate action.
19. Changes to These Terms
The company may update these terms to reflect legal, operational or technical changes. The current version and effective date will be posted on this page. Material changes may be highlighted where appropriate.
Use of the website after an update constitutes acceptance only to the extent permitted by law. A specific transaction or confirmed reservation may remain governed by the terms communicated for that arrangement.
20. Contact
Questions about these terms may be sent to info@northbrookcollective.com or directed in writing to Northbrookcollective Hospitality Inc. , 145 Wellington Street West, Toronto, ON M5J 1H8, Canada .
Do not send payment-card data, identification documents or urgent safety information through the general website form.